It is Christmas eve. We are soon to head out for “breakfast with Santa,” with our Southampton family / in-laws and the morning post has just arrived… It has been a very tough and wonderful weekend. Yesterday we visited my extended …
Twice in recent weeks I have heard and reflected on the term “discretionary effort.” First at @KevBartle challenging and galvanising leadership session at #TLT15 and second whilst considering the potential pitfalls of appraisals. The first post is here. Discretionary effort is invaluable to any organisation and …
Recognising and acknowledging the discretionary effort staff put into an organisation should be far simpler than it is. It is, in truth, a psychological minefield, a potential pot-hole, if not thoroughly thought through and by that I mean at least …
